The Customer Success Manager will lead client onboarding, platform configuration, and training for the DACH market. They will also serve as a trusted advisor to stakeholders, monitoring platform health and acting as a bridge between client feedback and internal product teams.
Lead end-to-end client implementation and onboarding while serving as a strategic advisor to stakeholders in the DACH region. Act as a cultural and operational bridge between local clients and the internal product team to drive retention and identify growth opportunities.
You will manage the end-to-end onboarding and technical implementation for new clients in the Iberian region. Additionally, you will drive platform adoption, manage client relationships, and identify growth opportunities to support regional expansion.
