Guide new clients through onboarding and monitor projects to ensure clinical trial enrollment targets are met. Build strong client relationships to drive retention and referrals while maintaining clear communication with internal teams.
Trialfacts
3 Remote Job Openings at Trialfacts
The Client Success Specialist will guide new clients through the onboarding process and proactively monitor clinical trial projects to ensure enrollment targets are met. They will also focus on maintaining strong client relationships to encourage retention and referrals while ensuring data privacy compliance.
You will manage B2B marketing efforts including content, email, and analytics while collaborating with the CEO to develop and execute marketing strategy. Additionally, you will oversee freelancers and agencies to build marketing foundations and drive business results for clinical trial recruitment.
