The Bowen Group - VEOCC

Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)

The Bowen Group - VEOCC · Full Time · 6 days ago

The Bowen Group - VEOCC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

The supervisor oversees a team of Customer Service Representatives providing front-line support for the White House VA Hotline. Responsibilities include coaching, performance management, handling escalated inquiries, and preparing operational reports.

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Call Center Representative, South Carolina (VE260503641SC)

The Bowen Group - VEOCC · Full Time · 3 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide front-line operational support to Veterans by directing them to appropriate resources for their questions and concerns. Accurately record call details in a CRM system while maintaining caller confidentiality and privacy.

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Call Center Representative, Bowie MD (VE260323855MD)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support to Veterans by assisting them in finding proper resources to address questions, issues, and complaints. Core functions include learning VA services, asking clarifying questions, accurately recording call details, selecting appropriate services, and maintaining effective communication with stakeholders.

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Call Center Representative, Frederick MD (VE260323858MD)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support to Veterans by directing them to proper resources to address questions, issues, and complaints, primarily via phone calls from Veterans and their family members. The core mission is to engage the Veteran until a connection is made with someone who can help them, requiring patience and empathy.

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Call Center Representative, Shepherdstown WV (VE260323903WV)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support to Veterans by directing them to proper resources to address questions, issues, and complaints. The core mission involves engaging the Veteran until a connection is made with someone who can help them, requiring patience and empathy.

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Call Center Representative, Nashville / Murfreesboro TN (VE260323907TN)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support by assisting Veterans through directing them to proper resources for questions, issues, and complaints. The core mission involves engaging the Veteran until a connection is made with someone who can help resolve their issue.

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Call Center Representative, Salt Lake City, UT (VE2603534SLC)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support by assisting Veterans through directing them to proper resources for questions, issues, and complaints. The core mission involves engaging the Veteran until a connection is made with someone who can help solve their problem.

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Call Center Representative, Arlington, Northern Virginia (VE260322555VA)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support to Veterans by directing them to appropriate resources for questions, issues, and complaints. The core mission involves engaging the Veteran until a connection is made with someone who can provide assistance.

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Call Center Representative, Central Tennessee, REMOTE JOB (VE251217936TNB)

The Bowen Group - VEOCC · Full Time · 5 months ago

The Bowen Group - VEOCC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Customer Service Representatives provide front-line operational support by assisting Veterans and directing them to appropriate resources for questions, issues, and complaints. The core mission involves engaging the Veteran until a connection is made with someone who can help solve their problem.

APPLY