TGH Senior Center Powered by Greenbrook Medical

Maintain accurate and organized digital medical records by scanning, indexing, and applying consistent naming conventions. Handle inbound record requests and ensure strict adherence to HIPAA confidentiality and regulatory standards.

Convert clinical encounter data into clean, compliant claims and manage the full reimbursement cycle. Investigate and resolve billing denials while auditing workflows to prevent future errors.

The specialist will validate diagnosis codes using ICD-10 guidelines and perform comprehensive pre-visit and post-encounter chart reviews. They are responsible for querying providers for documentation clarification and educating clinicians on HCC coding best practices.

The Onboarding Specialist is responsible for conducting high-volume outbound calls to prospective patients and insurance leads to schedule their first PCP visits. They manage the end-to-end onboarding process, including coordinating appointments, transferring medical records, and representing the company at community events.