The content reviewer will moderate media and text content on the platform and perform user account verification. They will also collaborate with support teams and assist in tasks such as knowledge base maintenance and ML model training.
The role involves moderating media and text content on the platform and performing user account verification. Additionally, the specialist will support the knowledge base, assist in training machine learning models, and collaborate with other departments.
Monitor payment infrastructure and handle incidents such as failed payments, refunds, and chargebacks. Investigate complex fraud cases and communicate with users via ticket-based systems to resolve payment issues.
Communicate with English-speaking clients regarding websites and services. Escalate complex technical issues and refund requests to the appropriate departments.
