The lead will drive the implementation of a global customer operations transformation, translating strategic designs into an integrated roadmap. They will actively manage execution across customer service, validation, and technology workstreams to ensure operational stabilization and sustainability.
United States$60000 - $72000 per year2-5 yrs expMarketing
Own TechSoup’s organic social strategy, editorial content, paid social campaigns, and online community engagement across international channels. Manage campaign workflows and reporting using Wrike and HubSpot, and analyze performance and community insights to guide marketing decisions.
