The Digital Service Advisor will communicate with clients to assess insurance needs, provide coverage, and manage policy renewals. They will also support the claims process and develop new business opportunities through cross-selling and up-selling.
The Manager, Commercial Underwriting will lead, develop, and empower a team of underwriters to drive profitable growth and strong broker relationships. They are responsible for monitoring key performance indicators, optimizing operational processes, and ensuring high-quality client service.
Promote and explain insurance products, deliver superior customer service, and build client relationships that support retention and business growth. Identify clients’ business challenges and insurance needs, advocate for them, and provide recommendations using basic underwriting knowledge.
The Insurance Advisor will promote and educate clients on insurance products while managing complex cases and building local community presence. They are responsible for processing policy changes, handling renewals, and supporting clients through the claims process.
The Business Analyst will bridge the gap between business needs and technological solutions by gathering, analyzing, and documenting requirements. They will collaborate with stakeholders to improve operational efficiencies and guide the development and implementation of effective systems.
