The Technical Writer will research, develop, and maintain clear documentation including user guides, SOPs, and reports for federal training and learning management programs. They will coordinate with cross-functional teams to translate technical inputs into accessible, customer-ready deliverables.
Design and develop interactive eLearning modules using authoring tools while collaborating with instructional designers and quality assurance teams. Create multimedia elements and ensure all content meets SCORM standards and Section 508 accessibility requirements.
Perform accessibility testing and quality assurance for federal digital learning products, web-based platforms, and multimedia deliverables. Coordinate with cross-functional teams to document defects, provide remediation recommendations, and validate compliance with Section 508 and WCAG standards.
