The Client Onboarding Specialist will manage the end-to-end onboarding process for new healthcare organizations, ensuring milestones are met from kickoff to launch. They will coordinate operational tasks, regulatory filings, and communication between internal teams and external stakeholders.
The Sales Operations Specialist will manage the operational backend of the partnerships team, including deal documentation, research, and pipeline tracking. They will also coordinate with cross-functional teams to ensure smooth deal progression and process improvements.
The specialist will support the growth of the physician network by sourcing, interviewing, and evaluating candidates for clinical roles. They will also manage onboarding processes and collaborate with compliance teams to ensure all credentialing and licensing requirements are met.
The role involves researching prospective clients, guiding them through compliance in setting up their practices, and maintaining strong client relationships. Additionally, the individual will evaluate client needs and outline partnership terms to close deals efficiently.
The specialist will own processes including accurate and timely payroll processing, handling invoicing tasks, and managing employee reimbursements. They will also support executive leadership with administrative tasks and oversee company tax filings.
The role involves leading high-priority cross-functional projects and building/improving internal operations systems to structure new healthcare groups across 50 states. Responsibilities also include identifying inefficiencies, designing scalable processes, and implementing automation to reduce manual work.
This role involves serving as an operational partner to the Client Success team, ensuring client work and timelines move forward smoothly by coordinating tasks like physician matching and managing client tickets. The specialist will collaborate across internal teams such as Compliance Ops and BizOps to address client needs accurately and quickly.
