The Renewal Specialist is responsible for managing the end-to-end renewal process for software subscriptions to ensure on-time execution and customer retention. They will collaborate with Sales, Customer Success, and Accounting teams to identify expansion opportunities and maintain high renewal rates.
The Senior Solutions Delivery Engineer will guide customers through the onboarding, migration, and configuration of Sonatype products while providing delivery leadership and mentorship to the team. They will act as a point of escalation for complex engagements and collaborate with cross-functional teams to ensure high-quality service delivery.
You will build and maintain reliable data pipelines and ETL/ELT workflows while developing optimized data models for analytics. Additionally, you will support core data platform tools and contribute to the architecture and roadmap of the data lakehouse.
The Senior Data Analyst will transform complex product datasets into actionable insights and build scalable analytics infrastructure. They will also partner with cross-functional stakeholders and mentor associate-level analysts to drive data-informed product decisions.
The Project Manager will drive the execution of complex, cross-functional technical initiatives by building detailed project plans and managing dependencies. They will also facilitate decision-making, remove blockers, and provide visibility into project health for leadership.
The Federal Customer Success Manager will act as a strategic advisor to drive adoption, retention, and value realization for U.S. government customers. This role involves managing a portfolio through a scaled engagement model while leveraging GenAI to improve analysis, planning, and communication.
Lead the design and delivery of agentic-first capabilities within Nexus Repository Manager by orchestrating fleets of AI agents. Define engineering practices for agentic workflows and mentor senior engineers to secure software supply chains at scale.
Debug and troubleshoot incidents with Sonatype products while reproducing defects for the engineering team. Act as a technical liaison between customers and product management to prioritize enhancements and maintain the knowledge base.