The Senior Analyst will design and execute data-driven marketing journeys and audience segments using Salesforce tools to drive subscriber engagement. They will also collaborate with cross-functional teams to translate business requirements into automated, scalable multi-channel marketing solutions.
Manage incoming customer calls regarding emergency situations, roadside assistance, and subscription services. Coordinate with emergency response centers and provide technical support for vehicle applications.
The supervisor is responsible for managing a remote team of retention specialists to achieve sales, quality, and call handling metrics. They will provide ongoing coaching, performance monitoring, and project leadership to ensure an exceptional customer experience.
The Sales Compensation Manager will independently own the administration of complex sales compensation plans for the global advertising sales organization. This role involves leading cross-functional projects, managing SAP SuccessFactors incentive systems, and collaborating with finance and HR to ensure accurate payouts.
The Senior SBC Engineer will lead the design, configuration, and maintenance of Oracle Acme Packet SBCs and OCCAS to ensure high availability for emergency call center voice infrastructure. This role involves troubleshooting complex SIP signaling issues, managing redundant clusters, and providing technical mentorship to the engineering team.
The Senior Analyst will lead the configuration, support, and optimization of Workday Learning, Performance, and Talent Management processes. They will also partner with cross-functional stakeholders to translate business requirements into scalable system solutions and drive data integrity across the recruiting and talent technology ecosystem.
You will build and manage foundational cloud infrastructure using Infrastructure as Code while optimizing for cost, performance, and security. Additionally, you will improve platform transparency and collaborate with cross-functional teams to ensure infrastructure aligns with business goals.
You will architect and develop scalable, cloud-native backend services to support ad buying and campaign planning systems. Additionally, you will lead engineering practices, mentor team members, and drive technical strategy across the ad tech ecosystem.
You will develop reusable platform components and streamline cloud infrastructure to enhance developer productivity across the organization. Additionally, you will integrate AI-driven tooling and provide architectural guidance to support internal teams in building and deploying software.
You will design and build high-performance, scalable reporting APIs and data pipelines while leading architecture discussions for ad measurement and revenue data. Additionally, you will collaborate with cross-functional teams to ensure production deployments and mentor junior engineers.
