Shoppers Drug Mart

Provide healthcare advice, education, and support to patients across Canada via telemedicine channels. Responsible for triaging requests, assessing patient needs, and developing comprehensive care plans in collaboration with other health professionals.

The Nurse Practitioner provides healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, assessing patient needs, and collaborating with other healthcare professionals to implement comprehensive care plans.

The Patient Care Coordinator manages inbound inquiries from patients and healthcare providers, triaging calls and indexing documents to support the Patient Support Program. They act as a patient advocate to facilitate reimbursement processes and ensure a seamless treatment journey.

Acts as the single point of contact for patients in support programs, managing welcome calls and coordinating access to therapy. Responsible for navigating reimbursement mechanisms and advocating for patient funding to ensure successful treatment outcomes.

Acts as the primary point of contact for patients in support programs, managing welcome calls and coordinating access to therapy. Responsible for navigating reimbursement mechanisms and advocating for patient funding to ensure successful treatment outcomes.