Manage and grow the HELP customer base by retaining and expanding accounts, migrating print customers to HELP Connect, and increasing adoption of training and certification offerings. Develop new business, manage the sales funnel and revenue forecasts, and collaborate across product, marketing, and learning teams to expand the product’s reach.
Own the vision, roadmap, architecture decisions, backlog, and lifecycle for a portfolio of early childhood and public-sector products, turning promising tools and project capabilities into scalable offerings. Partner with customers, sales, implementation, technical teams, and vendors to validate needs, deliver responsible AI-enabled solutions, support commercialization, and measure product performance.
