Self Bill Pro

The Client Service Manager serves as the primary point of contact for a portfolio of clients, managing relationships and ensuring client success. Responsibilities include resolving billing inquiries, performing data audits, and leading clients through the annual renewal process.

The Implementation Manager will manage a portfolio of 15-25 concurrent EDI integration projects, ensuring accurate data exchange between benefit systems and carriers. They will serve as a primary client-facing liaison, responsible for requirements gathering, data mapping, and ongoing technical support.

The Client Service Implementation Lead manages a portfolio of EDI integration projects, ensuring accurate data exchange between benefit systems and carriers. They serve as a primary technical liaison, troubleshooting errors and building trusted relationships with clients and partners.

Provide subject matter expertise to develop compliant and scalable invoicing processes for state-mandated paid family leave and disability plans. Advise on premium collection, contribution tracking, and reconciliation practices across multiple states.