The Implementation Manager manages a portfolio of EDI integration projects, ensuring accurate data exchange between benefit systems and carriers. They serve as a technical liaison, troubleshooting transmission errors and building trusted relationships with clients.
The Client Service Manager serves as the primary point of contact for a portfolio of clients, managing relationships and ensuring client success. They are responsible for accurate monthly benefit invoicing, data auditing, and resolving complex billing inquiries.
The Implementation Manager oversees the full lifecycle of EDI integration projects, including requirements gathering, data mapping, and deployment. They serve as a primary client contact, ensuring accurate data exchange and resolving technical issues while maintaining strong relationships with stakeholders.
