The Customer Success Specialist will own the entire post-booking customer journey, coordinating complex travel logistics and ensuring a seamless experience. They will proactively resolve issues, manage partner relationships, and identify opportunities to improve service standards.
The Head of Supply Partnership will develop and execute supplier strategies to strengthen relationships and maximize commercial performance. They will lead negotiations, monitor supplier KPIs, and collaborate with internal teams to optimize the end-to-end supplier experience.
The role is responsible for owning accounting and financial reporting operations, including commission invoicing and monthly management accounts. It involves reconciling data across accounting, banking, and CRM systems to ensure financial accuracy and consistency.
The Sales Representative will identify client needs and guide them through the yacht booking process using online communication tools. They are responsible for creating personalized travel experiences and building long-term relationships with international clients.
