Respond to cloud infrastructure incidents, triage and troubleshoot issues across application, operating system, and cloud layers, and escalate well-documented cases to senior engineers when needed. Monitor backups and perform restores, use AI tools to support log analysis, and develop small-scale automation for routine troubleshooting and evidence collection.
The Quality Engineer will design, implement, and maintain a reusable test automation framework for the SAP Business Technology Platform. They will collaborate with development teams to execute test plans, document quality issues, and act as a subject matter expert for BTP services.
Provide operational support for SAP HANA and S/4HANA landscapes, including system administration, maintenance, and performance tuning. Manage integrations, connectivity, and security hardening while coordinating across infrastructure and application teams to resolve technical issues.
The Client Relationship Manager will build and maintain relationships with federal customers, partners, and industry contacts to expand the company's presence. They will represent the organization at meetings and events while identifying new business opportunities and tracking customer interactions.
Identify and qualify new business opportunities within the federal government market focusing on IT modernization and cybersecurity. Support the capture process by researching agencies, coordinating proposal inputs, and maintaining the company pipeline.
Design, develop, and maintain ServiceNow applications with a focus on the Vulnerability Response module. Build integrations between ServiceNow and external security tools while collaborating with cybersecurity teams for lifecycle management.
