The Consumer Services Coordinator will assist consumers and Tier 1 agents by resolving issues, providing product support, and managing order inquiries via phone, email, and chat. They will also document interactions in Salesforce, track trends, and provide guidance to frontline staff to ensure a seamless service experience.
The Transportation Manager will oversee operational execution and the transportation budget for domestic and international freight. This role involves leading a team of analysts, managing carrier relationships, and driving continuous improvement initiatives to meet company goals.
The Procurement Manager is responsible for developing and implementing strategic procurement plans for flexible packaging components across North America and Canada. This role involves managing supplier relationships, negotiating contracts, and leading cross-functional teams to drive cost savings and sustainability initiatives.
The Senior Analyst will design, develop, and configure reports using SAP Business Warehouse and other BI tools to meet business requirements. They are also responsible for providing production support, troubleshooting data load failures, and coordinating enhancements with functional teams.
Lead the enterprise master data strategy and governance for a large-scale SAP S/4HANA transformation. Oversee data transformation, migration, and the establishment of a sustainable post-go-live operating model.
Lead a data science team to deliver production ML models for pricing, demand forecasting, and AI agents. Manage the full ML lifecycle from experimentation to production while coaching team members and aligning technical goals with business outcomes.
Provide thought leadership and guidance on SAP-based processes to business owners and technology teams using S/4 HANA and Signavio. Identify process improvement opportunities, develop roadmaps, and mentor super users to ensure successful technology adoption.
Lead the digital execution of B2B commercial tools, specifically focusing on the Salesforce Mobile App and Consumer Goods Cloud for field sales teams. Translate business vision into technical requirements through roadmap documentation, user stories, and close collaboration with technical product owners.
Lead the research and deployment of AI tools and LLMs to identify growth opportunities and competitive intelligence. Provide strategic 'Partner, Build, or Buy' recommendations to the Business Development and M&A teams.
Oversee the strategic development and execution of federal and state regulatory compliance for pesticides and fertilizers. Manage a team of regulatory professionals and serve as the primary liaison with the EPA and state departments of agriculture.
Manage the technical aspects of software development projects within the Salesforce Consumer Service and Support instance. This includes hands-on solution design, platform maintenance, and the development of complex integrations and automations.
Design and deploy AI agents and workflows using SAP Joule and BTP to automate core ERP processes across finance, supply chain, and HR. Establish the reference architecture for generative AI and ensure responsible AI controls are implemented within the SAP landscape.
