The Centralized Referral Coordinator manages the referral queue by verifying insurance, scheduling appointments, and ensuring clinical documentation is complete. They act as the primary point of contact between referring offices and patients to ensure timely booking and follow-up.
Lead the Patient Support Center operations, managing a 150-person department and BPO partners to ensure high-quality patient communication across voice, chat, and text. Drive operational efficiency and culture building while integrating AI and automation technologies to improve the patient experience.
Build and lead a new centralized referral team to ensure all referred patients are booked and referring practices receive timely updates. Manage both in-house and outsourced staff while optimizing referral workflows through CRM tools and automation.
The Staff Accountant is responsible for preparing monthly journal entries, completing account reconciliations, and supporting the month-end close process. They also assist with internal and external audit requests and maintain accurate general ledger documentation.
The Payroll Specialist administers the organization's payroll functions, ensuring accurate and timely processing of compensation, deductions, and tax-related paperwork. They also manage payroll inquiries through the ticketing system and support management with reporting and special projects.
The Senior Growth Manager will own paid and organic patient acquisition channels, including strategy, budget management, and performance optimization. They will also design high-converting funnels and partner with cross-functional teams to align acquisition efforts with clinical capacity.
