The Director will lead the development of a scalable enterprise BI and reporting architecture while consolidating conflicting metric definitions into a governed set. They will partner with Finance and Operations to build analytical frameworks that connect operational activity to financial performance.
The Commercial Administrative Specialist supports Arborists and National Account Managers by managing daily operations, including proposal drafting, scheduling, and client communication. They are also responsible for processing billing, maintaining data accuracy in CRM systems, and ensuring compliance with jurisdictional requirements.
The VP of Growth Marketing will lead the demand generation strategy and manage a $15M+ budget across multiple channels to drive qualified leads and recurring revenue. This role involves overseeing agency partnerships, optimizing multi-location marketing performance, and leveraging data to scale the brand's growth.
The Vice President of CRM, Lifecycle & Automation will own the end-to-end lifecycle and retention strategy to maximize customer lifetime value. This role involves building and managing automated marketing programs, lead scoring, and data-driven personalization across multiple channels.
The Customer Experience Specialist serves as the primary point of contact for inbound inquiries, conducting consultative discovery to understand customer needs. They are responsible for scheduling high-quality appointments for Sales Arborists while maintaining accurate documentation in the CRM.
