Rotech Healthcare Inc.

The Acquisition Customer Service Representative manages inbound calls to support patient transitions during asset purchases and contract changes. They are responsible for documenting patient information, verifying service-area eligibility, and assembling charts for the field operations team.

Act as the first point of contact for new patients to manage intake, verify insurance eligibility, and coordinate respiratory therapy services. Responsibilities include conducting patient satisfaction calls, educating patients on CPAP therapy, and maintaining compliance with insurance regulations.