The Claims Adjuster manages daily client claims by investigating documentation and ensuring fair, timely resolutions in accordance with federal and contractual rules. They act as the primary point of contact, balancing empathy with regulatory compliance while collaborating with internal operations teams.
The Senior Publicist will own the national earned media strategy, building relationships with journalists to secure high-impact coverage. They will also shape the founder's narrative and establish local authority across various media markets.
Develop and execute a national earned media strategy to build brand authority and secure high-tier media placements. Manage executive visibility, founder narratives, and strategic collaborations to drive business growth and search visibility.
The Marketing Specialist will manage the company's review engine by proactively engaging customers to gather feedback and encourage honest reviews. They will also identify service concerns, coordinate with operations for resolution, and track customer sentiment trends.
