RMS

You will own the end-to-end strategy and technical design for integration and distribution products, managing complex programs and external partner relationships. Additionally, you will lead your squad by setting the operating rhythm and fostering collaboration across engineering and business teams.

Lead and develop a team of Customer Success Managers across various tiers while managing a small portfolio of strategic executive accounts. Drive key performance metrics including GRR, NRR, and NPS through the implementation of retention playbooks and AI-enabled workflows.

The role focuses on managing inbound leads and executing high-volume outbound prospecting to identify and qualify new prospects. The representative is responsible for scheduling qualified meetings for sales executives and maintaining accurate CRM records.

The role involves managing month-end journals, balance sheet reconciliations, and payroll processing to ensure accurate financial records. Additionally, the accountant will oversee tax compliance, maintain fixed asset registers, and automate financial processes for operational efficiency.