The Client Services Representative is responsible for validating and maintaining critical provider information through research and outreach. They also assist senior staff with client requests and ensure adherence to company protocols and scripts.
The Vice President of Client Success will build and lead the Onboarding and Client Success functions to ensure seamless client implementation and ongoing support. This role is responsible for defining operational workflows, managing team performance through KPIs, and driving client retention and growth.
The Senior Accountant is responsible for managing the monthly close process, including revenue and commission calculations, financial statement production, and general ledger reconciliations. They will also provide audit support and perform financial analysis to assist the VP of Finance.
The Product Owner will manage the product backlog in JIRA, prioritizing features and defects to align with business and strategic objectives. They will lead Agile ceremonies and collaborate with cross-functional teams to define requirements and ensure high-quality product delivery.
