For Employers

Reliant

Client Services Representative

Posted 19 hours ago
$40000 - $50000 per year
2-5 years experience
Apply Now

Please mention DailyRemote when applying

?
Resume Match Score

See how much of this job your resume covers, and what’s missing.

Want a recruiter to go through it line by line?

Get professional review

Create a cover letter for this job

Upload your resume and we draft a letter for this exact role, tailored to what it asks for.

  • Tailored to this role
  • Based on your resume
  • Fully editable
AI Summary

The Client Services Representative is responsible for validating and maintaining critical provider information through research and outreach. They also assist senior staff with client requests and ensure adherence to company protocols and scripts.

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client’s needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. 

As a Client Services Representative, you are responsible for validation and maintenance of critical provider information in the system. This includes performing online research and/or conducting phone calls to obtain/verify information on file. You will also assist Senior Client Services representatives with client/administration requests.

Primary Responsibilities:

  • Perform research internally and externally (via internet) to obtain supporting information within the Data Management department.
  • Have the ability to identify information by categorizing and recognizing differences and similarities.
  • Interact with providers to obtain and verify necessary information.
  • Work assigned provider data queues.
  • Develop a comprehensive understanding of our various products.
  • Adhere to client specific and Reliant protocols, scripts, and other requirements.
  • Perform other job-related duties and special projects as required.
  • Other duties as assigned

Qualifications:

  • 2-3 years of related job experience in health insurance and customer service.
  • Experience conducting outreach to providers via phone calls or other communication means.
  • Broad healthcare policy and payment understanding. 
  • Experience with claims workflow tools or systems.
  • Experience with cross-team collaboration.

Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Pay Transparency
$40,000—$50,000 USD

Benefits:
  • Comprehensive medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with employer match
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Paid time off (PTO) and disability leave
  • Employee Assistance Program (EAP)

Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

Automatically Apply to the Best Remote Jobs

Stop the endless job search. Our AI finds and applies to the best jobs for you.

Try it Now
Keep looking

Similar Jobs

See all Remote Support jobs →

Back Office Specialist (Bulgaria)

Full Time Bulgaria Support

Admin / Level 1 Helpdesk Support

Full Time Philippines Support

Full Time Customer Support (Travel Agency)

Full Time Philippines Support

Italian CS Department - Remote

Full Time Portugal Support

USG Award Support Intern (unpaid)

Internship, Part Time United States Support

Food and Nutrition Office Support

Part Time United States $13.5 per hour Support
Apply Now

Personalize your Remote Job Search in 3 Easy Steps!

Featuring 215,067+ Jobs in Support

Answer easy questions

Answer easy questions

215,067+ jobs across 15+ categories

Get your best job matches

Get your best job matches

Only hand-screened, legit jobs

Find a remote job faster

Find a remote job faster

No ads, scams, or junk

“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”

Sarah J. — Sarah J. · Marketing Manager ★★★★★ Verified