Reliance Matrix

Customer Care Representative - Retirement Services / Part-Time

Reliance Matrix · Full Time · 6 days ago

Reliance Matrix

🌎 United States 💵 $19.25 - $25.98 per hour ⭐ 0-2 yrs exp 💼 Support

The representative handles inbound calls from customers and partners to assist with claim status, policy explanations, and service inquiries. They must maintain productivity standards while navigating multiple systems to troubleshoot and resolve customer issues.

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ADA Specialist

Reliance Matrix · Full Time · 6 days ago

Reliance Matrix

🌎 United States 💵 $57800 - $78040 per year ⭐ 2-5 yrs exp 💼 Others

The specialist manages a caseload of accommodation requests by reviewing medical documentation and facilitating the interactive process between employees and employers. They ensure compliance with ADAAA, PWFA, and other relevant state and federal laws while maintaining strict confidentiality of health information.

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Absence Management Specialist

Reliance Matrix · Full Time · 16 days ago

Reliance Matrix

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The specialist acts as a liaison between clients, employees, and healthcare providers to manage claims and facilitate returns to work. Responsibilities include investigating claim issues, interpreting contract provisions, and ensuring compliance with HIPAA and regulatory guidelines.

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Supervisor, LOA Systems

Reliance Matrix · Full Time · 20 days ago

Reliance Matrix

🌎 United States 💵 $74680 - $99690 per year ⭐ 5-10 yrs exp 💼 Others

Supervise the LOA Systems team and manage project planning and prioritization for the Matrix Leave System. Ensure data integrity and handle client implementations, system configurations, and troubleshooting of reported issues.

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Senior Middle Market Client Manager

Reliance Matrix · Full Time · a month ago

Reliance Matrix

🌎 United States 💵 $80640 - $107K per year ⭐ 5-10 yrs exp 💼 Others

Acts as the primary strategic advisor for middle market clients, managing benefit plans, contracts, and service issues. Drives revenue growth through up-selling and cross-selling while ensuring operational excellence and compliance.

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Customer Care Representative

Reliance Matrix · Full Time · 2 months ago

Reliance Matrix

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle inbound calls from customers and partners to assist with claim status, policy explanations, and service inquiries. Navigate multiple systems simultaneously to resolve complex issues and maintain productivity standards in a fast-paced environment.

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