Acts as the primary strategic advisor for middle market clients, managing benefit plans, contracts, and service issues. Drives revenue growth through up-selling and cross-selling while ensuring operational excellence and compliance.
Reliance Matrix
3 Remote Job Openings at Reliance Matrix
The specialist manages accommodation requests by reviewing medical documentation and facilitating the interactive process between employees and employers. They ensure compliance with ADA, PWFA, and state laws to identify reasonable accommodations for essential job functions.
Handle inbound calls from customers and partners to assist with claim status, policy explanations, and service inquiries. Navigate multiple systems simultaneously to resolve complex issues and maintain productivity standards in a fast-paced environment.
