The Credit Representative will communicate with consumers via phone, chat, email, and text to negotiate payment agreements and resolve account concerns. They will utilize CRM software and state-of-the-art technology to manage accounts while maintaining professionalism and courtesy.
Review hospital medical records for ambulatory surgery patients to assign accurate diagnosis and procedure codes. Collaborate with outpatient coders and managers to meet quality and productivity standards.
Review hospital medical records for observation patients to assign accurate ICD-10-CM and CPT surgical codes. Collaborate with outpatient coders and managers to meet high quality and productivity standards.
Review hospital medical records to assign accurate ICD-10-CM diagnoses for outpatient and ancillary encounters. Collaborate with team members to meet quality and productivity standards while maintaining coding certifications.
Review medical records to perform accurate neurosurgery coding while meeting high quality and productivity standards. Collaborate with team members and managers to address client needs and maintain active coding certifications.
Review and code inpatient hospital medical records to meet high quality and productivity standards. Collaborate with other coders and managers to address client needs while maintaining active coding certifications.
Review hospital outpatient facility, observation, and ambulatory surgery medical records to ensure accurate coding. Collaborate with inpatient coders and managers to meet quality and productivity standards while maintaining coding certifications.
