Provide strategic leadership for the enterprise contact center technology ecosystem, driving the vision, roadmap, and execution of initiatives to enhance customer experience. Oversee platform management, vendor partnerships, and digital transformation efforts while leading high-performing technical teams.
PPLSI
2 Remote Job Openings at PPLSI
Build and scale a new strategic ecosystem of third-party legal service partners to expand fulfillment capacity and optimize unit economics. Define the end-to-end partner lifecycle from sourcing and negotiation to integration and performance management.
