The Associate IBMi Software Engineer is responsible for developing and maintaining backend systems on the IBM i platform using RPG, SQLRPGLE, and CLP. They collaborate with cross-functional teams to deliver high-quality software while integrating applications with relational databases and enterprise systems.
The Member Services Intake Specialist serves as the primary point of contact for members, conducting legal intake interviews and facilitating referrals to provider law firms. They are responsible for managing case documentation, coordinating attorney consultations, and ensuring members receive timely and compassionate service throughout their legal journey.
The paralegal will manage content review for marketing and public-facing materials to ensure regulatory compliance and brand alignment. Additionally, they will draft, review, and negotiate various commercial agreements while maintaining a contract management system.
You will own the post-paywall member journey, focusing on onboarding, activation, retention, and revenue expansion through experimentation and lifecycle strategies. You will partner with cross-functional teams to identify revenue leakage and implement data-driven solutions to improve member lifetime value.
The Customer Support Specialist serves as the primary point of contact for members, conducting legal intake interviews and facilitating referrals to provider law firms. They are responsible for managing case documentation, monitoring case progress, and ensuring timely communication between members and legal professionals.
Build and scale a new strategic ecosystem of third-party legal service partners to expand fulfillment capacity and optimize unit economics. Define the end-to-end partner lifecycle from sourcing and negotiation to integration and performance management.
