Manage inbound and outbound communications across multiple channels to convert leads into scheduled appointments. Maintain accurate lead documentation and educate patients on aesthetic and wellness services.
Own performance coaching for a portfolio of med spa franchisees by diagnosing performance gaps and implementing structured action plans. Drive key KPIs including revenue growth, membership retention, and operating standards through frequent onsite visits and corporate partnership.
The Senior Franchise Business Coach will manage performance for an assigned portfolio of franchisees by diagnosing gaps and implementing action plans to drive KPIs. This role involves frequent onsite visits, coaching franchisees on operational standards, and collaborating with internal teams to ensure business growth.
