Senior Franchise Business Coach

This is a remote position.

You are a great fit here if you have franchisor-side franchise field coaching experience specifically within the med spa, aesthetics, wellness, or beauty space, and you are looking for a high-travel, high-impact role at the corporate level of a growing national franchise. If you can diagnose underperformance, build a plan with clear owners and deadlines, and hold franchisee partners accountable without direct authority – keep reading. This role requires both: franchisor-side franchise portfolio coaching experience AND direct background in the med spa, aesthetics, or wellness space. Either without the other is not a fit.

The Role

As a Senior Franchise Business Coach at 4Ever Young Corporate, you will own performance coaching for an assigned franchisee portfolio across all lifecycle stages – new, developing, and mature locations. This is a high-accountability field coaching role: you will diagnose performance gaps, build action plans with clear owners and deadlines, and run a repeatable cadence that moves key KPIs within a med spa-adjacent, service-provider model. You will be in centers, not behind a desk.

What You’ll Do

• Run performance coaching using scorecards, structured check-ins, and documented follow-through – not vague guidance.
  
• Diagnose underperformance and prioritize the highest-leverage fixes: capacity and utilization, staffing, conversion, retention, standards.
  
• Build and track action plans tied to deadlines and measurable outcomes – who owns what by when.
  
• Influence franchisees without authority; hold commitments and navigate hard accountability conversations.
  
• Conduct onsite reviews, interventions, and support new location openings and onsite training as needed.
  
• Partner with internal teams across Operations, Marketing, Training, and Development to remove blockers and accelerate execution.
  
• Track progress in tools like Zenoti, CRM, and Microsoft 365 (or comparable) and use reporting to drive follow-up.
  

Outcomes You’ll Be Expected to Move

• YoY revenue growth across portfolio
  
• Membership and recurring revenue (net gain + retention)
  
• Conversion (lead-to-prospect, consult-to-close, or equivalent)
  
• Average ticket and service mix
  
• Client and patient experience + quality execution
  
• Operating standards adoption and training compliance
  

Requirements

Must-Haves

• 3+ years in a franchisor-side field support role – Franchise Business Coach, Franchise Consultant, or Field Operations Coach with an assigned franchisee portfolio – within a med spa, aesthetics, wellness, or beauty brand. Franchise experience in other verticals and med spa or wellness experience without a franchise field coaching background are each not a fit for this role.
  
• Proven KPI ownership with specifics: baseline → action plan → execution cadence → measured results. Numbers and timeframe required.
  
• Comfortable influencing franchise owners without direct authority and holding partners accountable to commitments through the relationship.
  
• U.S.-based, within practical distance of a major airport, and able to sustain up to ~70% travel on an ongoing basis.
  

Nice-to-Haves

• New center opening and launch readiness experience.
  
• Zenoti experience (or similar POS/CRM).
  
• Membership conversion and retention enablement background.
  
• Dashboard-driven coaching discipline – clear scorecards, structured check-ins, documented action plans.
  

Benefits

What This Role Offers

• Compensation: Up to $120,000 target total compensation (base + target bonus).
  
• Employment: Full-Time, W2, Director Level.
  
• Travel: Up to ~70% with travel support.
  
• Benefits package and travel support: details shared during the interview process.
  

About 4Ever Young

4Ever Young is a national anti-aging and wellness franchise with 100+ locations open or planned to open across the U.S. this year. The model combines advanced medical aesthetics with hormone optimization, IV therapy, and medical weight management under one roof. The Senior Franchise Business Coach role sits at the corporate level, working directly with franchise owners to protect and grow performance across the network.

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → PLACEM!NT

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruiting@placemint.agency. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including California requirements where applicable). PLACEM!NT is supporting 4Ever Young with recruitment. All communication will come from a @placemint.agency email address.