Build and maintain the operational infrastructure, data pipelines, and reporting systems for the Client Experience organization. Manage the CX tech stack and optimize workflows to improve team productivity and executive visibility into performance.
Payabli
11 Remote Job Openings at Payabli
Manage a portfolio of partner accounts post-integration to drive platform adoption and maximize value. Act as a strategic advisor and internal advocate to align partner business objectives with the product roadmap and ensure long-term retention.
Architect and build the foundational data lakehouse and pipelines to transform raw financial data into trustworthy, intelligence-ready datasets. Establish data quality, observability, and security standards within a regulated environment to enable AI/ML and analytics.
Serve as the primary point of contact for partner and merchant support inquiries across tickets, email, and phone. Resolve technical issues, maintain customer records, and collaborate with internal teams to improve the overall client experience.
Lead the end-to-end implementation lifecycle for vertical software partners, overseeing the Solutions Engineering and Merchant Onboarding teams. Drive process optimization through AI-driven tools and collaborate cross-functionally to ensure seamless partner transitions from sales to success.
The Operations Specialist handles merchant onboarding, billing configurations, and technical troubleshooting to resolve system errors. They collaborate with Product and Engineering teams to improve internal workflows and document common solutions in a knowledge base.
You will own the design, build, and operation of Payabli's cloud infrastructure and CI/CD pipelines to ensure a scalable and secure platform. Additionally, you will define the platform roadmap and improve the developer experience by implementing robust automation and observability tools.
You will design, develop, and maintain frontend applications and reusable component libraries while building embeddable payment experiences for third-party platforms. You will also collaborate across teams to ensure seamless data flow and mentor engineers to elevate frontend quality.
The FP&A Analyst will be responsible for building and maintaining company-wide financial statements, including forecasts and budgets, while analyzing revenue and margin drivers across products and partners. Key duties also involve analyzing payments economics, supporting investor reporting, preparing management reports, and partnering cross-functionally to deliver insights on growth and profitability.
This role involves owning and evolving foundational platform services, including leading strategy for identity and access management, owning the suite of embeddable components, and managing the cross-cutting tokenization layer for security and data privacy. The Senior Product Manager will also champion the health of the API ecosystem and drive foundational logging and observability capabilities.
This pivotal role drives post-sales integration projects for new and existing vertical software partners, acting as the Project Manager to ensure smooth, error-free launches by collaborating across multiple internal teams. The engineer must become an expert in all products and APIs, translating business requirements into technical solutions and creating tailored integration project plans for partners.
