The Director of Technology Enablement oversees daily operational stability, service performance, and execution of core technology operations across cloud, infrastructure, and enterprise platforms. This role manages 24/7 production systems, leads incident management, and ensures operational processes are secure, compliant, and efficient.
Leads regional technology vendor performance and partners with franchise owners to align technology with business needs. Acts as the primary technology advisor and advocate for regional priorities within the global product roadmap.
The Senior Test Coordinator oversees end-to-end quality engineering test management across all phases of the SDLC, including System Integration Testing, regression, User Acceptance Testing, and production readiness. This role also involves maintaining a centralized QE knowledge base to ensure best practices and continuous learning throughout the QE organization.
Lead the development and optimization of test automation strategies and frameworks across all Quality Engineering teams. Integrate automated suites into CI/CD pipelines to achieve Elite DORA performance status and establish governance standards.
