The Service Training Instructor will deliver technical training sessions to dealership and customer service technicians in both classroom and virtual environments. They are also responsible for maintaining and developing training materials, course objectives, and assessment tools for engine and vehicle technologies.
The Region Dealer Development Manager identifies and qualifies network expansion opportunities to maximize dealer profitability and customer satisfaction. They serve as a trusted business consultant to dealer principals, managing dealership performance, ownership transitions, and facility standards.
The Program Manager will develop partnerships with technical schools and Kenworth dealers to build a pipeline of qualified diesel and service technicians. They are responsible for managing training programs, tracking student participation, and coordinating recruitment efforts across the dealer network.
The Technical Service Manager provides technical assistance and coaching to the dealer network regarding PACCAR powertrain products. They are responsible for managing support cases, monitoring product performance, and conducting on-site visits to resolve complex technical issues.
Provide technical assistance and support to the dealer network regarding PACCAR powertrain products. Manage technical support cases, conduct on-site visits, and facilitate product training and documentation.
