The Account Manager will own strategic account planning for global clients and act as a trusted advisor to optimize clinical supply chains. They are responsible for identifying growth opportunities, managing client relationships, and coordinating with internal teams to ensure project success.
The specialist will support global warehouse operations by resolving complex issues, maintaining SOPs, and ensuring system efficiency. They will also act as a subject matter expert for ERP/WMS systems and collaborate with quality and supply chain departments to improve processes.
The Responsible Person ensures that wholesale distribution activities comply with laws and regulations while maintaining an effective quality management system. They manage product returns, recalls, and reporting obligations to the MHRA to ensure product integrity.
The role is responsible for owning and improving the end-to-end Order-to-Cash process to ensure billing accuracy and efficiency. It involves coordinating month-end activities, managing customer disputes, and partnering with cross-functional teams to optimize the customer journey.
