Ovation Law Firm

Call Center Sales Intake Trainer (Guadalajara, Mexico)

Ovation Law Firm · Full Time · 2 hours ago

Ovation Law Firm

🌎 Mexico ⭐ 2-5 yrs exp 💼 Sales

The trainer will develop and maintain learning materials while facilitating new hire training programs and continuous education initiatives. They will also provide coaching and performance feedback to intake team members to ensure high-quality client interactions.

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Call Center Sales Intake Trainer (Colombia)

Ovation Law Firm · Full Time · 3 days ago

Ovation Law Firm

🌎 Colombia ⭐ 2-5 yrs exp 💼 Sales

The trainer will develop and maintain learning materials while facilitating new hire training programs to ensure intake team consistency. They will also provide ongoing coaching and performance feedback to improve team effectiveness and client experience.

salesforce call-center english client-experience crm communication feedback microsoft-office operations training leadership organization coaching

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Call Center Sales Intake Trainer (Nicaragua)

Ovation Law Firm · Full Time · 4 days ago

Ovation Law Firm

🌎 Nicaragua ⭐ 2-5 yrs exp 💼 Sales

The trainer will develop and facilitate training programs, create learning materials, and provide ongoing coaching to intake team members. They will also measure training effectiveness and collaborate with leadership to identify performance improvement opportunities.

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Call Center Sales Intake Specialist (Nicaragua)

Ovation Law Firm · Full Time · 7 days ago

Ovation Law Firm

🌎 Nicaragua 💵 $5 - $8 per hour ⭐ 0-2 yrs exp 💼 Sales

Respond to incoming legal inquiries via phone, web, and chat to qualify potential personal injury clients. Conduct discovery calls and perform warm transfers to partner legal teams while documenting all data in Salesforce.

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Account Manager, Law Firm Referrals (Remote - Florida)

Ovation Law Firm · Full Time · 10 days ago

Ovation Law Firm

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Account Manager is responsible for sourcing, onboarding, and optimizing a network of law firm referral partners to maximize client outcomes. They will monitor performance metrics and collaborate with internal teams to ensure seamless case routing and operational excellence.

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Account Manager, Law Firm Referrals (Remote)

Ovation Law Firm · Full Time · 10 days ago

Ovation Law Firm

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Account Manager is responsible for sourcing, onboarding, and managing a network of law firm referral partners to maximize client outcomes. This includes monitoring performance metrics, analyzing referral data, and collaborating with internal teams to optimize the referral process.

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Account Manager, Law Firm Referrals (Remote - Utah)

Ovation Law Firm · Full Time · 10 days ago

Ovation Law Firm

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Account Manager is responsible for sourcing, onboarding, and managing a network of law firm referral partners to maximize client outcomes. This includes monitoring performance metrics, analyzing referral data, and improving operational processes to scale the firm's national reach.

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Talent Acquisition Specialist (LATAM)

Ovation Law Firm · Full Time · 23 days ago

Ovation Law Firm

🌎 Mexico ⭐ 2-5 yrs exp 💼 Recruitment

Manage the full recruitment lifecycle by sourcing, screening, and hiring top talent for various remote roles. Partner with department directors to align recruiting strategies and optimize the ATS for better efficiency and data hygiene.

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Talent Acquisition Sourcer (LATAM)

Ovation Law Firm · Full Time · 23 days ago

Ovation Law Firm

🌎 El Salvador 💵 $8 - $10 per hour ⭐ 2-5 yrs exp 💼 Recruitment

Identify and engage high-caliber candidates through targeted sourcing strategies and preliminary screenings. Partner with the Talent Acquisition Specialist to manage the recruitment pipeline and optimize the ATS for reporting and accuracy.

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Talent Acquisition Specialist (LATAM)

Ovation Law Firm · Full Time · 23 days ago

Ovation Law Firm

🌎 El Salvador ⭐ 2-5 yrs exp 💼 Recruitment

Manage the full recruitment lifecycle by sourcing, screening, and hiring top talent for various remote roles. Partner with department directors to align recruiting strategies and optimize the ATS for better efficiency and data hygiene.

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Talent Acquisition Specialist (LATAM)

Ovation Law Firm · Full Time · 23 days ago

Ovation Law Firm

🌎 Guatemala ⭐ 2-5 yrs exp 💼 Recruitment

Manage the full recruitment lifecycle by sourcing, screening, and hiring top talent across various remote roles. Optimize the ATS and partner with department directors to align recruiting strategies with firm growth goals.

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Talent Acquisition Sourcer (LATAM)

Ovation Law Firm · Full Time · 23 days ago

Ovation Law Firm

🌎 Guatemala 💵 $8 - $10 per hour ⭐ 2-5 yrs exp 💼 Recruitment

Identify and engage high-caliber candidates through targeted sourcing strategies and preliminary screenings. Partner with the Talent Acquisition Specialist to maintain robust talent pipelines and optimize the ATS for reporting and data accuracy.

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Intake Training Supervisor (LATAM)

Ovation Law Firm · Full Time · 24 days ago

Ovation Law Firm

🌎 Guatemala ⭐ 5-10 yrs exp 💼 Others

Lead training initiatives and develop learning materials to support the growth of the intake team. Oversee trainer performance and partner with operations to ensure high-quality client experiences and operational alignment.

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Intake QA Specialist (LATAM)

Ovation Law Firm · Full Time · 24 days ago

Ovation Law Firm

🌎 Guatemala 💵 $5 - $6 per hour ⭐ 2-5 yrs exp 💼 Others

Monitor and evaluate live and recorded intake calls to ensure script adherence and compliance with firm standards. Provide actionable feedback and track quality metrics to improve the overall client intake process.

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Intake Trainer (LATAM)

Ovation Law Firm · Full Time · 25 days ago

Ovation Law Firm

🌎 Guatemala ⭐ 2-5 yrs exp 💼 Teaching

Develop and maintain training materials and facilitate new hire programs for the intake team. Provide ongoing coaching and design continuous education initiatives to improve client experience and operational performance.

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Talent Acquisition Sourcer (LATAM)

Ovation Law Firm · Full Time · a month ago

Ovation Law Firm

🌎 Nicaragua 💵 $8 - $10 per hour ⭐ 2-5 yrs exp 💼 Recruitment

Identify and engage high-caliber candidates through targeted sourcing strategies and preliminary screenings. Partner with the Talent Acquisition Specialist to maintain robust talent pipelines and optimize the ATS for reporting and data accuracy.

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Director of Contact Center (Remote)

Ovation Law Firm · Full Time · 2 months ago

Ovation Law Firm

🌎 United States ⭐ 10+ yrs exp 💼 Support

Lead and scale all aspects of the contact center intake engine to drive revenue and conversion rates. Manage workforce management, quality assurance, training, and analytics while reporting directly to the Chief Revenue Officer.

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Senior Full-Stack Developer (Remote - India)

Ovation Law Firm · Full Time · 2 months ago

Ovation Law Firm

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Own the full development lifecycle of high-traffic consumer-facing web applications, including backend APIs and frontend interfaces. Manage system integrations with Salesforce and data warehouses while overseeing infrastructure and security compliance.

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Business Systems & Implementation Manager (Remote - India)

Ovation Law Firm · Full Time · 2 months ago

Ovation Law Firm

🌎 India ⭐ 5-10 yrs exp 💼 Others

The role focuses on maximizing the effectiveness of core operational platforms like Salesforce and Five9 by bridging the gap between business needs and technical solutions. Responsibilities include system configuration, project management of operational enhancements, and continuous process optimization to drive revenue and efficiency.

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Legal Intake Specialist - Lemon Law (Remote - Mexico)

Ovation Law Firm · Full Time · 2 months ago

Ovation Law Firm

🌎 Mexico ⭐ 0-2 yrs exp 💼 Legal

Act as the first point of contact for consumers with defective vehicle claims to assess eligibility and gather case details. Guide qualified clients through the intake process and transition them to legal representation while documenting all interactions in Hubspot.

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Intake Supervisor (LATAM)

Ovation Law Firm · Full Time · 2 months ago

Ovation Law Firm

🌎 Guatemala ⭐ 2-5 yrs exp 💼 Others

Supervise the daily performance of the intake team to ensure a positive client experience and efficient workflows. Monitor performance metrics, provide coaching, and collaborate with other departments to improve operational processes.

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Legal Intake Specialist - Personal Injury (LATAM)

Ovation Law Firm · Full Time · 3 months ago

Ovation Law Firm

🌎 Guatemala 💵 $5 - $8 per hour ⭐ 0-2 yrs exp 💼 Legal

The Legal Intake Specialist will serve as the first point of contact for potential clients, conducting discovery calls to qualify leads and assess case details. They will manage warm transfers to partner legal teams and maintain accurate documentation within Salesforce.

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Legal Intake Specialist - Personal Injury (LATAM)

Ovation Law Firm · Full Time · 4 months ago

Ovation Law Firm

🌎 Nicaragua 💵 $5 - $8 per hour ⭐ 0-2 yrs exp 💼 Legal

The Legal Intake Specialist will respond to inquiries from individuals seeking legal help, conducting discovery calls to gather essential case details. They will also perform warm transfers to partner legal teams and manage follow-ups for pending leads.

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Legal Intake Specialist - Lemon Law (LATAM)

Ovation Law Firm · Full Time · 6 months ago

Ovation Law Firm

🌎 Nicaragua 💵 $5 - $8 per hour ⭐ 0-2 yrs exp 💼 Legal

The Legal Intake Specialist will respond to inquiries from consumers seeking legal assistance for defective vehicle claims and conduct discovery calls to assess case details. They will guide qualified consumers through the intake process and document all relevant information accurately.

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