The Employee Relations Specialist resolves employee relations matters, including performance issues, policy violations, and workplace investigations. They provide guidance to leadership, manage disciplinary processes, and ensure compliance with federal and state labor laws.
Provide intermediate nursing care and support to patients and caregivers by telephone or video, assessing patient needs, responding to requests and emergencies, and coordinating care with physicians and clinical teams. Develop and evaluate care plans, educate patients and families, document interactions, and comply with professional, regulatory, and confidentiality standards.
The specialist coordinates patient referrals, intake documentation, and cross-functional communication to ensure a seamless transition into infusion services. They also manage upfront payments, financial assistance coordination, and support clean claims and denial management processes.
The Endpoint Engineer designs, implements, and manages modern endpoint solutions to support a flexible work environment. This role involves collaborating with IT teams to optimize device performance, security, and user experience across various platforms.
The Director of Nursing manages nursing operations, staff scheduling, and clinical activities to ensure high standards of patient care and regulatory compliance. They also assist leadership in meeting financial goals, managing budgets, and overseeing the quality management program for assigned locations.
Develop and execute acute sales training resources and content while facilitating onboarding workshops and staff development. Analyze training requirements to ensure sales performance objectives are met and provide actionable insights to leadership.
The Registered Dietitian provides clinical support for parenteral and enteral nutrition patients, including assessments, care plan development, and patient education. They also collaborate with sales and pharmacy teams to support nutrition-related sales activities and ensure program effectiveness within their assigned territory.
The Facilities Technical Specialist oversees repairs, maintenance, and operations for licensed pharmacies to ensure clean room uptime and minimize patient risk. They manage vendor relationships, coordinate maintenance activities, and handle procurement and financial forecasting for facility-related projects.
The Practice Liaison is responsible for managing relationships with healthcare providers to improve referral-to-start conversion rates for chronic therapy programs. This role involves collaborating with internal teams to resolve operational barriers and providing high-level support to both patients and providers.
The Patient Access Specialist is responsible for facilitating new patients' transition to Option Care Health services, ensuring a consistent onboarding experience. This role involves coordinating with various stakeholders to secure necessary documentation and payments for new referrals.
