Ooma

The Inside Sales Representative will build and manage a sales pipeline through outbound prospecting and inbound lead qualification. They will conduct discovery calls, deliver product demonstrations, and close smaller business opportunities independently.

The Solutions Engineer will guide customers through technical product demonstrations and support the sales cycle by addressing complex requirements. They will also act as a subject matter expert to facilitate product adoption and provide technical training for internal and external partners.

The Customer Onboarding Specialist manages the end-to-end implementation process for new enterprise customers, including provisioning, installation, and configuration. They serve as the primary technical point of contact to troubleshoot issues, set expectations, and coordinate with internal teams to ensure project success.

Lead the end-to-end implementation and global technical support operations for Ooma's AirDial POTS replacement solution. Scale operational processes, manage distributed teams and vendors, and serve as the senior escalation point for enterprise customers.

Provide legal guidance on corporate matters with a focus on regulatory compliance, privacy, and emerging AI technology. Lead data privacy initiatives and manage legal risks associated with AI-enabled products and commercial agreements.

Lead the design, build, and evolution of highly available network and systems infrastructure to support production services. Drive automation through Infrastructure as Code and oversee on-premises datacenter operations including routing, switching, and virtualization.