The Implementation Specialist manages the end-to-end onboarding process for Ooma Enterprise customers, including provisioning, installation, and configuration. They serve as the primary customer-facing contact to troubleshoot technical issues and coordinate project activities across internal and external teams.
The Regional Channel Sales Manager is responsible for recruiting, onboarding, and managing channel partners to drive sales of Ooma's VoIP and communication solutions. This role involves executing demand generation campaigns, participating in joint sales calls, and accurately forecasting regional revenue.
The Senior Channel Manager will own and grow a portfolio of channel partners to drive consistent SMB deal volume through recruitment and active co-selling. They will collaborate with marketing to execute campaigns and provide enablement to ensure partners are effectively selling FluentStream solutions.
The Inside Sales Representative will build and manage a sales pipeline through outbound prospecting and inbound lead qualification. They will conduct discovery calls, deliver product demonstrations, and close smaller business opportunities independently.
The Customer Onboarding Specialist manages the end-to-end implementation process for new enterprise customers, including provisioning, installation, and configuration. They serve as the primary technical point of contact to troubleshoot issues, set expectations, and coordinate with internal teams to ensure project success.
Lead the end-to-end implementation and global technical support operations for Ooma's AirDial POTS replacement solution. Scale operational processes, manage distributed teams and vendors, and serve as the senior escalation point for enterprise customers.
Provide legal guidance on corporate matters with a focus on regulatory compliance, privacy, and emerging AI technology. Lead data privacy initiatives and manage legal risks associated with AI-enabled products and commercial agreements.
Lead the design, build, and evolution of highly available network and systems infrastructure to support production services. Drive automation through Infrastructure as Code and oversee on-premises datacenter operations including routing, switching, and virtualization.
