Olive Jar Digital

The role involves leading the development, alignment, and governance of data standards for digital licensing programs to ensure interoperability across various services and systems. This includes analyzing current processes, producing clear documentation like data models, and shaping standards for submission to GDS Open Standards.

Lead user research activities throughout the project lifecycle and collaborate with multidisciplinary teams to ensure research insights shape service design. Advocate for user-centred design and contribute to continuous discovery practices.