The specialist will assist automotive dealerships in managing warranty claims from start to finish. This includes analyzing expense and frequency trends to identify improvements and communicating solutions to partners via phone, chat, and email.
Morley
22 Remote Job Openings at Morley
Assist dealerships with critical orders and technical questions to reduce vehicle downtime. Manage cases through telephone, email, and case management software while serving as the primary contact for service departments.
Manage sales tax and third-party warranty fund recovery for Fortune 500 and luxury automotive clients. This includes auditing cases, applying for refunds, and communicating with outside organizations to retrieve necessary documentation.
Act as a liaison between automotive car owners and dealership service teams to resolve after-sales concerns. Handle high-volume inbound and outbound communications via phone, chat, and email while documenting all interactions in internal systems.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions accurately in the tracking system and escalate complex issues when necessary.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email in a structured contact center environment. Document all interactions accurately and escalate complex issues to ensure timely resolution for customers and providers.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email in a structured contact center environment. Document all interactions accurately and escalate complex issues to ensure timely resolution for customers and providers.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions in the tracking system and escalate complex issues to management when necessary.
Coordinate the return and buyback of vehicles between auto manufacturers, customers, and lending institutions. Manage case documentation and provide timely solutions via phone, chat, and email.
Coordinate the return of vehicles to manufacturers by communicating with clients, dealerships, and state agencies. Manage documentation and track case progress through internal systems to ensure efficient vehicle repurchases.
Product Quality Assurance Agent (Remote - Alabama residents)
Morley
·
Full Time
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a month ago
Morley
The agent will handle inbound and outbound communications with dealership partners to document information and resolve issues. They are responsible for meeting quality and productivity targets while maintaining positive client relationships.
Product Quality Assurance Agent (Remote - Michigan residents)
Morley
·
Full Time
·
a month ago
Morley
The agent will handle inbound and outbound communications with dealership partners to document information and resolve issues. They are responsible for meeting quality and productivity targets while maintaining positive client relationships.
Product Quality Assurance Agent (Remote - Kentucky residents)
Morley
·
Full Time
·
a month ago
Morley
The agent will handle inbound and outbound communications with dealership partners to document information and resolve issues. They are responsible for meeting quality and productivity targets while maintaining positive customer relationships.
Act as a point of contact for dealership partners to document information and resolve issues efficiently. Deliver accurate solutions through inbound and outbound phone calls, chats, and emails while meeting productivity targets.
Design and deliver initiatives to strengthen company culture and enhance the associate experience through learning and growth opportunities. Consult with leaders on career optimization, succession planning, and change management to align team goals with enterprise values.
The Art Director will lead creative vision for digital, print, and event platforms while managing projects from concept through execution. They will collaborate with cross-functional teams and clients to deliver high-quality, brand-consistent design solutions on time and within budget.
The Art Director will lead the creative team in developing bespoke digital and print designs, motion graphics, and video content for Fortune 500 clients. They are responsible for translating business goals into innovative experiences while managing project timelines and delegating tasks to internal and external talent.
The Art Director will lead creative vision for digital, print, and event platforms while managing projects from concept through execution. They are responsible for delegating tasks to internal and external teams to ensure high-quality deliverables are met on time and within budget.
The Art Director will lead creative vision for digital, print, and event platforms while managing projects from concept to execution. They will guide cross-functional teams to deliver customer-centric experiences that align with business goals and brand standards.
The Art Director will lead creative vision for digital, print, and event platforms while managing projects and delegating tasks to internal and external teams. They are responsible for translating business goals into innovative design solutions and ensuring brand consistency across all client deliverables.
The Art Director will lead creative projects across digital, print, and event platforms while managing a team to deliver high-quality, customer-centric experiences. They are responsible for concept development, delegating tasks, and ensuring brand consistency across all client deliverables.
The Art Director will lead creative vision for digital, print, and event platforms while managing projects for Fortune 500 clients. They are responsible for delegating tasks to internal and external teams to ensure high-quality deliverables are met on time and within budget.