Matrix42

Provide professional services and consultancy focusing on Identity Governance and Administration. Support and care for clients to ensure effective IGA implementation and management.

Drive new customer acquisition in Germany through data-driven prospecting and targeted lead nurturing. Manage the full sales cycle from initial contact to closing, coordinating with internal teams to deliver tailor-made software solutions.

As a 2nd Level ITSM Support Engineer, you will support customers in the ESM environment and act as the first contact for technical support. You will troubleshoot issues, communicate with customers, document solutions, and collaborate with internal teams.