For Employers

Mac Mountain LLC

Remote Job Openings at Mac Mountain LLC (2)

Enterprise Account Manager (Remote)

United States $60000 - $75000 per year 2-5 yrs exp Sales

The Enterprise Account Manager will serve as the primary post-sale point of contact for high-value accounts, ensuring white-glove service, retention, and account health. They will also manage the operational backbone of the enterprise book of business, including contract records, renewal processes, and billing escalations.

Customer Service Representative (Remote)

France $19 - $24 per hour 0-2 yrs exp Support

The Customer Service Representative acts as the primary point of contact for fiber network customers, managing inbound calls, support tickets, and technical inquiries. They are responsible for resolving first-order issues, processing sales and billing requests, and maintaining accurate account documentation.