Lead the strategy and execution of the Analytics suite, including Data Services and the Report Center, to provide actionable insights from conversational data. Collaborate with Engineering and Data Science teams to integrate AI/ML-derived insights into core analytics products.
LivePerson
19 Remote Job Openings at LivePerson
Lead and develop a team of QA Engineers while owning the overall QA strategy and release governance across product areas. Drive the automation roadmap and embed shift-left testing practices into the design and planning phases.
Lead and develop a team of QA Engineers while owning the overall QA strategy and release governance across assigned product areas. Drive the automation roadmap and embed shift-left testing practices into the design and planning phases.
Architect, design, and implement business software and APIs for the LivePerson Voice product with a focus on stability and innovation. Collaborate with product management to create high-quality user experiences across multi-browser and multi-OS environments.
Senior Software Engineer of Data Platform and Services
LivePerson
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Full Time
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5 days ago
LivePerson
Lead the migration of legacy Hadoop, Spark, and Impala data pipelines to a modern Databricks-centric stack. Utilize AI coding assistants to accelerate code translation while ensuring data integrity and platform reliability.
Lead complex enterprise sales motions with large North American brands to drive revenue growth through AI-led digital transformation. Orchestrate multi-million dollar deals and manage the end-to-end sales process from prospecting to closing.
Lead complex enterprise sales motions with large North American brands to drive growth through AI-led digital transformation. Orchestrate multi-million dollar deals and engage C-level stakeholders to meet and exceed revenue objectives.
Lead the design and operation of observability platforms for logs, metrics, and traces across cloud and on-prem data centers. Build scalable Kubernetes-based services and define observability standards for hundreds of engineering users.
Design and develop high-volume, low-latency backend services and REST-based applications for mission-critical systems. Collaborate with the Bots & Automation team to build a next-generation bot runtime platform and maintain existing code.
Senior Director, EMEA Pre-Sales & Solution Architecture
LivePerson
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Full Time
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a month ago
LivePerson
Lead the EMEA Pre-Sales Engineering and Solution Architecture Office, balancing new business acquisition with post-sales technical delivery. Oversee technical discovery, architectural governance, and the seamless transition of complex AI solutions from sales to implementation.
Design, build, and maintain security measures to protect computer systems, networks, and cloud infrastructure. Collaborate with teams to identify and remediate security vulnerabilities and automate repetitive security tasks.
Own and evolve GKE-based platform infrastructure to ensure reliability, scalability, and security across cloud environments. Mentor DevOps engineers and implement scalable automation using Terraform and GitOps practices.
Ensure platform reliability, scalability, and performance by designing automation and improving observability. Collaborate with cross-functional teams to manage Kubernetes clusters and maintain CI/CD pipelines across GCP and AWS.
Architect and manage high-availability NoSQL platforms and replication strategies while implementing database provisioning via Terraform. Lead incident response for critical outages and execute cloud migration strategies from on-premises to GCP.
Drive growth by acquiring net-new enterprise customers and leading complex sales cycles for the Conversational AI platform. Act as a trusted advisor to C-level stakeholders to transform customer engagement through AI-driven business outcomes.
Resolve complex technical issues for global customers and maintain high satisfaction levels within SLAs. Mentor Tier 1 engineers and collaborate with the L3 team to resolve advanced technical escalations.
Software Development Engineer III - Node JS/ Python
LivePerson
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Full Time
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4 months ago
LivePerson
The engineer will own the design and implementation of critical backend components, building high-volume, low-latency applications for mission-critical systems while ensuring high availability and performance. They will also serve as a technical leader, driving best practices in distributed systems and mentoring a small team of engineers.
This role involves managing and enhancing application security testing tools, integrations, and developing in-house automation tools, while also driving risk reduction and vulnerability remediation efforts across applications and environments.
Serve as the senior technical focal point for customer issues and resolve complex technical problems within SLAs. Act as a Subject Matter Expert, mentoring team members and driving process improvements.