Design and develop high-volume, low-latency backend services and REST-based applications for mission-critical systems. Collaborate with the Bots & Automation team to build a next-generation bot runtime platform and maintain existing code.
LivePerson
15 Remote Job Openings at LivePerson
Architect, design, and implement business software and APIs for the LivePerson Voice product. Collaborate with product management to create user experiences and ensure stability through automated testing and code reviews.
Senior Director, EMEA Pre-Sales & Solution Architecture
LivePerson
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Full Time
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5 days ago
LivePerson
Lead the EMEA Pre-Sales Engineering and Solution Architecture Office, balancing new business acquisition with post-sales technical delivery. Oversee technical discovery, architectural governance, and the seamless transition of complex AI solutions from sales to implementation.
Design, build, and maintain security measures to protect computer systems, networks, and cloud infrastructure. Collaborate with teams to identify and remediate security vulnerabilities and automate repetitive security tasks.
Own and evolve GKE-based platform infrastructure to ensure reliability, scalability, and security across cloud environments. Mentor DevOps engineers and implement scalable automation using Terraform and GitOps practices.
Ensure platform reliability, scalability, and performance by designing automation and improving observability. Collaborate with cross-functional teams to manage Kubernetes clusters and maintain CI/CD pipelines across GCP and AWS.
Architect and manage high-availability NoSQL platforms and replication strategies while implementing database provisioning via Terraform. Lead incident response for critical outages and execute cloud migration strategies from on-premises to GCP.
Drive growth by acquiring net-new enterprise customers and leading complex sales cycles for the Conversational AI platform. Act as a trusted advisor to C-level stakeholders to transform customer engagement through AI-driven business outcomes.
Resolve complex technical issues for global customers and maintain high satisfaction levels within SLAs. Mentor Tier 1 engineers and collaborate with the L3 team to resolve advanced technical escalations.
Lead complex enterprise sales motions with large North American brands to drive revenue growth through AI-led digital transformation. Orchestrate multi-million dollar deals and manage the end-to-end sales process from prospecting to closing.
The Support Engineer II manages the end-to-end resolution of complex technical escalations and acts as a subject matter expert to ensure platform stability. They collaborate with Engineering to track bugs and create technical documentation to improve team efficiency.
Senior Technical Product Manager - Platform & Integration
LivePerson
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Full Time
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2 months ago
LivePerson
Lead the strategy and development of core platform and integration components, focusing on authentication, security, and FaaS. Ensure the scalable and reliable delivery of billions of messages to enhance enterprise customer interactions.
Software Development Engineer III - Node JS/ Python
LivePerson
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Full Time
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3 months ago
LivePerson
The engineer will own the design and implementation of critical backend components, building high-volume, low-latency applications for mission-critical systems while ensuring high availability and performance. They will also serve as a technical leader, driving best practices in distributed systems and mentoring a small team of engineers.
This role involves managing and enhancing application security testing tools, integrations, and developing in-house automation tools, while also driving risk reduction and vulnerability remediation efforts across applications and environments.
Serve as the senior technical focal point for customer issues and resolve complex technical problems within SLAs. Act as a Subject Matter Expert, mentoring team members and driving process improvements.