Create and edit video and still artwork for campaigns and social media, advertisements, and brochures, using design software and AI tools. Apply client or project manager feedback, ensure deliverables meet project briefs, and stay current with emerging design tools and platforms.
Make outbound calls for surveys, lead generation, event invitations, and sales, and handle inbound calls to resolve customer queries or close leads and sales. Update CRM records, respond to emails, prepare reports using Microsoft Office and Google Drive, meet service-level agreements, and perform other assigned duties.
Develop brand messaging and digital content, manage social media calendars and accounts, and plan email and SMS campaigns while supporting website updates and marketing research. Coordinate projects and deadlines with clients and internal teams, prepare reports and documentation, and provide administrative and client support.
Coordinate daily campaign operations, communicate campaign updates, support agents with processes and escalations, and monitor attendance and performance. Prepare performance reports, maintain campaign records, coordinate coaching and training with other teams, and assist with onboarding and process improvements.
Manage employee lifecycle processes, payroll timesheets, government benefits and remittances, HR records, compliance, and required reporting. Support employee relations, recruitment, engagement and wellness programs, HR policy implementation, and management initiatives.
Process payroll, compensation, deductions, and related reports while maintaining accurate and confidential employee records. Coordinate payment transactions, employee lifecycle administration, compliance, performance data, and payroll-related communication with employees, management, and service providers.
Screen and interview candidates, coordinate recruitment and onboarding activities, verify applicant information, and maintain HRIS records, trackers, and reports. Source applicants through recruitment channels and social media, respond to inquiries, support recruitment marketing, and contribute to recruitment strategies.
