The Field Service Technician will independently diagnose, troubleshoot, and repair fitness equipment while managing a service territory to ensure high-quality customer resolution. They are responsible for maintaining accurate service records, managing spare parts inventory, and building strong relationships with customers and sales partners.
Lead and develop field service technicians and independent service operators to ensure high-quality equipment maintenance and exceptional customer experiences. Drive regional service strategies, manage operational performance metrics, and oversee P&L and inventory to achieve profitability objectives.
The Regional Delivery & Installation Operations Lead will drive operational excellence and quality outcomes across the East Coast region by managing installation partners and monitoring performance KPIs. This role serves as a key link between data, field execution, and customer experience to ensure high standards are met throughout the installation process.
The CPQ Architect will design, develop, and maintain Oracle CPQ solutions while integrating them with Salesforce, Oracle EBS, and other business systems. They will collaborate with global stakeholders to gather requirements, perform testing, and provide technical guidance to ensure optimal system performance and business process improvement.
The technician is responsible for diagnosing, repairing, and performing preventative maintenance on fitness equipment across a designated territory. They must manage their daily workload, maintain spare parts inventory, and build strong relationships with customers and sales partners.
