Provide first-level technical support for customer software applications via email, phone, and chat. Manage the full ticket lifecycle and educate customers on how to maximize the use of TCS products.
LeadVenture Belize
4 Remote Job Openings at LeadVenture Belize
Provide first-level technical support for customer software applications via email, phone, and chat. Manage the full ticket lifecycle and identify trends in customer issues to recommend process improvements.
The Integration Specialist manages inventory data imports and exports by mapping and parsing files from third-party sources. They serve as the primary point of contact for client data feed issues and collaborate with internal and external stakeholders to ensure seamless connections.
The Integration Specialist is responsible for setting up, mapping, and parsing dealer inventory data files while serving as the primary point of contact for client data feed issues. They will collaborate with internal teams and external partners to ensure seamless data connections and resolve technical feed disruptions.
