Provide technical support and consulting to customers using the Dealer Spike Inventory Syndication system via phone, email, and chat. Manage account setups, initial training, and maintain detailed communication records in a ticketing system.
LeadVenture Belize
6 Remote Job Openings at LeadVenture Belize
Provide technical support and consulting to customers using the Dealer Spike Inventory Syndication system via phone, email, and chat. Manage account setups, initial training, and maintain detailed communication records in a ticketing system.
The Integration Specialist manages inventory data imports and exports by mapping and parsing files from third-party sources. They serve as the primary point of contact for client data feed issues and collaborate with internal and external stakeholders to ensure seamless connections.
The Integration Specialist is responsible for setting up, mapping, and parsing dealer inventory data files while serving as the primary point of contact for client data feed issues. They will collaborate with internal teams and external partners to ensure seamless data connections and resolve technical feed disruptions.
Provide first-level technical support for software applications via email, phone, and chat. Manage and track support tickets while educating customers on product usage.
Provide first-level technical support for software applications via email, phone, and chat. Manage and track support tickets while educating customers to ensure they get the most out of the products.
