The role involves conducting live video onboarding calls to set up new customers on the bookkeeping service. Additionally, the specialist provides ongoing support via chat and email to resolve bookkeeping issues and gather product feedback.
Layer
2 Remote Job Openings at Layer
The specialist will lead live video onboarding calls to set up new customers and provide ongoing support via chat and email. They will also collaborate with internal teams to improve workflows and provide product feedback based on customer needs.
