The Key Account Manager will optimize the current book of business to ensure profitability while developing new revenue expansion opportunities through product and market growth. They are responsible for managing customer relationships, presenting new programs to stakeholders, and leading business development representatives.
The Service Coordinator manages customer inquiries, schedules service calls, and performs proactive outreach to drive sales of products and services. They are responsible for maintaining accurate customer account data in the CRM and providing support to technicians and retail staff.
