Design, develop, and maintain enterprise-level SharePoint solutions and Power BI dashboards to enhance business intelligence and collaboration. Collaborate with stakeholders to translate complex requirements into scalable web applications and data visualizations.
Kentro
28 Remote Job Openings at Kentro
Lead application packaging, testing, and deployment activities to ensure compatibility across enterprise endpoint environments. Design and maintain Windows Autopilot profiles and co-management configurations between MECM/SCCM and Microsoft Intune.
Remote Major Incident Management Support Specialist (Evening Shift)
Kentro
·
Full Time
·
5 days ago
Kentro
Provide technical expertise in Major Incident Management to minimize disruptions of high and critical priority IT incidents for the VA. Facilitate bridge calls, track recovery metrics like MTTR, and collaborate with stakeholders to restore mission-critical operations.
Provide technical expertise in Major Incident Management to minimize disruptions of high and critical priority IT incidents for the VA. Facilitate bridge calls, track recovery metrics like MTTR, and collaborate with stakeholders to restore mission-critical operations.
ServiceNow Continuous Automation Monitoring Project Manager (VA ESOM)
Kentro
·
Full Time
·
11 days ago
Kentro
Lead the ServiceNow Continuous Automation Monitoring (CAM) centralized support team and manage service delivery to ATO Managers. Responsible for the post-implementation operation, governance, and execution of the CAM transition plan.
Serve as the senior cybersecurity authority advising on complex authorization scenarios and control inheritance. Lead the AI and automation workstream by identifying high-value use cases and scaling AI capabilities across the enterprise.
Provide technical expertise in Major Incident Management to minimize disruptions of high and critical priority IT incidents for the VA. Facilitate bridge calls, track recovery metrics like MTTR, and collaborate with stakeholders to restore mission-critical operations.
Provide technical guidance and subject matter expertise for ServiceNow development, focusing on ITOM and enterprise integrations. Lead technical design, enforce coding standards, and mentor junior developers within an Agile delivery framework.
Acts as the primary bridge between VA business stakeholders and ServiceNow delivery teams to translate complex process requirements into platform solutions. Manages the product backlog and ensures delivered capabilities align with validated business outcomes across ITSM, CSM, and ITOM.
The Senior Solutions Architect designs and governs complex technology ecosystems, translating business strategy into scalable, secure, and compliant technical roadmaps. They lead cross-functional teams, manage service catalogs, and partner with sales to drive business development and innovation.
Lead the PMO's Quality Assurance function to ensure all program deliverables meet contractual and regulatory standards. Manage the full deliverable lifecycle, CPARS readiness, and program-wide Integrated Master Scheduling to drive operational excellence.
Remote QA Test Analyst – Software Asset Management (VA ESOM)
Kentro
·
Full Time
·
19 days ago
Kentro
The role involves planning, executing, and documenting test scenarios for ServiceNow SAM Pro configurations and workflows to ensure they meet business requirements. It also includes coordinating User Acceptance Testing (UAT) and managing defects within an Agile delivery environment.
The Process Analyst evaluates, documents, and improves operational processes for SCM, CMDB, and Change Control workstreams. They are responsible for mapping current-state processes and developing to-be documentation to guide transition execution and governance.
Lead partner engagement and subcontractor workforce coordination to support staffing fulfillment and delivery readiness for the VA ESOM program. Manage partner relationships, track fulfillment metrics, and coordinate with legal and PMO teams to ensure contractual compliance and risk mitigation.
Lead the end-to-end intake lifecycle for program work requests and manage the governance workflow for white papers. Coordinate with cross-functional stakeholders to refine requirements, map labor categories, and transition approved requests to execution.
Lead the end-to-end transition of Infrastructure Operations workstreams onto the ESOM contract for the VA. Act as the primary point of contact for VA leadership while managing schedules, risks, and cross-functional coordination.
Lead cost-benefit assessments and define business requirements to support the CMDB and Change Control transition for VA Infrastructure Operations. Bridge the gap between stakeholders and technical teams to ensure alignment between business objectives and technical execution.
Develop and implement configuration control plans across SCM, CMDB, and Change Control workstreams for the VA ESOM contract. Ensure configuration data aligns with ServiceNow standards and maintain accurate records for audit readiness.
Lead day-to-day workforce operations, tracking staffing demand, vacancies, and onboarding status for the ESOM program. Coordinate between Talent Acquisition and PMO to ensure candidate alignment with labor categories and mitigate staffing risks.
The Business Analyst supports transition activities for CMDB and Change Control workstreams by gathering and documenting requirements. They analyze current-state IT processes and produce structured reports to support decision-making for VA Infrastructure Operations.
The Program Analyst supports program oversight and operational effectiveness for CMDB and Change Control transition workstreams. This includes analyzing operational data and producing reports and dashboards to enable leadership decision-making.
Establish and maintain service quality frameworks and SLA/SLO compliance within a large-scale ServiceNow environment for the VA ESOM program. Lead continuous improvement efforts and serve as the primary point of contact for VA stakeholders regarding service performance.
Develop and execute comprehensive organizational change management strategies to drive the adoption of new processes and technologies within the VA ESOM program. Coordinate stakeholder engagement, communications, and training plans to minimize disruption and sustain long-term change outcomes.
Lead the planning, execution, and delivery of complex IT projects through the full lifecycle while aligning with business objectives. Coordinate cross-functional teams and manage project schedules, budgets, and risk logs to ensure quality standards are met.
Implement and maintain cybersecurity tools and security controls across enterprise environments to protect mission-critical operations. Monitor security events and support compliance efforts including RMF, NIST, and STIG requirements.
Design, develop, and maintain ServiceNow applications, modules, and integrations to optimize enterprise workflows. Collaborate with stakeholders to translate business needs into technical solutions while supporting platform upgrades and troubleshooting.
Desktop Device & Engineering (DDE) Technical Staff (VA ESOM)
Kentro
·
Full Time
·
a month ago
Kentro
Support the enterprise endpoint engineering ecosystem through application packaging, testing, and deployment activities. Collaborate with cross-functional teams to maintain a secure, stable, and standardized endpoint environment for a federal agency.
The Systems Engineer provides technical assistance to maintain and improve MacOS baselines and supports the entire MacOS lifecycle across the enterprise environment. This role involves implementing, troubleshooting, and optimizing configurations, deployments, and automation processes in collaboration with the MacOS Lead and Endpoint Engineering Team.