The Power BI Engineer will design, develop, and maintain automated dashboards to provide actionable insights for VA leadership and operational teams. They will integrate data from ServiceNow and SQL databases to track critical metrics and support data-driven decision-making.
Kentro
24 Remote Job Openings at Kentro
The Business Analyst will manage the intake of items from ATO managers, capture requirements, and conduct process assessments for the CAM module. They are responsible for designing and standardizing security processes, implementing control inheritance logic, and supporting audit readiness.
The Metrics & Value Lead will establish and manage the performance measurement framework, KPIs, and reporting ecosystem for the ESOM program. This role involves collaborating with stakeholders to drive data-informed decision-making and translating performance metrics into executive-level value narratives.
The Senior Program Manager oversees the execution of ServiceNow delivery at the Department of Veterans Affairs, managing teams across ITAM and Platform Support Services. This role is responsible for operational cadence, stakeholder coordination, and ensuring contract objectives are met with high quality.
The Program Support Analyst facilitates contractual deliverables, manages program artifacts, and coordinates demand intake across cross-functional teams. They also lead the execution of program events, briefings, and provide project management support for high-priority initiatives.
The Senior Monitoring Engineer designs, implements, and maintains enterprise-wide IT monitoring architectures to ensure system reliability and visibility. They collaborate with stakeholders to optimize monitoring tools, develop automated incident workflows, and drive continuous service improvement.
The Configuration Manager supports ITSM and CMDB operationalization by implementing service configuration management processes and maintaining data quality. They are responsible for CMDB health, automated auditing, and providing status reports to stakeholders.
The APM Manager leads two core teams responsible for enterprise-scale monitoring operations and full-stack performance visibility across approximately 800 applications. This role ensures the reliability and health of critical systems by driving proactive detection, improving telemetry quality, and aligning monitoring workflows with SRE practices.
Remote Principal ServiceNow Platform Architect (CTA) (VA ESOM)
Kentro
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Full Time
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2 days ago
Kentro
The Principal ServiceNow Platform Architect owns the technical vision and architectural standards for the VA ServiceNow platform. This role governs solution design, manages platform-level technical decisions, and provides leadership across delivery pods to ensure consistent architectural standards.
The Project Manager coordinates and delivers sustainment, integration, and instrumentation projects within the enterprise observability program. They partner with engineering teams and stakeholders to ensure project work aligns with established standards, timelines, and operational requirements.
The Senior CMDB Program Analyst maintains the accuracy and integrity of configuration item data within the VA's IT environment. They also analyze operational data to produce reports and dashboards that support informed decision-making for leadership.
The Sr. Change Control Business Analyst facilitates Change Advisory Board (CAB) meetings and manages the lifecycle of Change Requests within the ITSM tool. They are responsible for enforcing enterprise change policies, maintaining process compliance, and developing performance metrics to identify trends.
Remote Major Incident Management Support Specialist (VA ESOM - Day Shift)
Kentro
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Full Time
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2 days ago
Kentro
The Major Incident Management Support Specialist will facilitate the recovery of critical IT services by diagnosing system problems and coordinating resolution activities. They will also provide detailed analysis and reporting to drive process improvements and ensure adherence to Service Level Agreements.
Develop and maintain Integrated Master Schedules (IMS) for multiple IT programs, bridging agile delivery teams with enterprise scheduling functions. Conduct critical path analysis and resource leveling to identify risks and ensure projects are delivered on time and within scope.
Engineer, deploy, and sustain secure enterprise printing infrastructure and multifunction devices within a large-scale federal environment. Provide advanced operational support, security compliance, and technical documentation to modernize printing capabilities.
Senior Security Analyst - Enterprise Printing Initiative (VA ESOM)
Kentro
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Full Time
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a month ago
Kentro
Develop and maintain enterprise printer security baselines aligned with NIST and DISA STIG requirements. Coordinate with cross-functional teams to identify security risks and support Authorization to Operate (ATO) documentation.
Lead the architectural design and technical governance for the modernization of enterprise printing services across the Department of Veterans Affairs. Translate customer requirements into secure, scalable, and sustainable solutions while ensuring alignment with federal security standards.
Support the development of Clinical Process Modeling (CPM) Blueprints and Clinical Decision Support workflows for the Department of Veterans Affairs. Assist in the transition from legacy VistA systems to Cerner EHR through workflow analysis and organizational change management.
Lead and oversee a geographically dispersed team of 800+ employees providing IT support services for the VA ESOM contract. Ensure strict adherence to SLAs and KPIs while managing client relationships and operational budgets.
ServiceNow Continuous Automation Monitoring Project Manager (VA ESOM)
Kentro
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Full Time
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2 months ago
Kentro
Lead the ServiceNow Continuous Automation Monitoring (CAM) centralized support team and manage service delivery to ATO Managers. Responsible for the post-implementation operation, governance, and execution of the CAM transition plan.
The Senior Solutions Architect designs and governs complex technology ecosystems, translating business strategy into scalable, secure, and compliant technical roadmaps. They lead cross-functional teams, manage service catalogs, and partner with sales to drive business development and innovation.
Design, develop, and maintain ServiceNow applications, modules, and integrations to optimize enterprise workflows. Collaborate with stakeholders to translate business needs into technical solutions while supporting platform upgrades and troubleshooting.
Lead the planning, execution, and delivery of complex IT projects through the full lifecycle while aligning with business objectives. Coordinate cross-functional teams and manage project schedules, budgets, and risk logs to ensure quality standards are met.
Implement and maintain cybersecurity tools and security controls across enterprise environments to protect mission-critical operations. Monitor security events and support compliance efforts including RMF, NIST, and STIG requirements.