Diagnose and resolve complex technical issues for enterprise workload automation solutions while maintaining SLAs. Collaborate with engineering teams for bug resolution and create scripts to automate routine tasks.
JAMS Software
3 Remote Job Openings at JAMS Software
You will own the entire product lifecycle from customer discovery to sprint delivery while acting as the bridge between market strategy and engineering execution. You are responsible for maintaining a pristine Jira environment and ensuring the team focuses on high-value tasks through clear, actionable direction.
The Customer Operations Specialist manages the end-to-end renewal process, including quotes, order processing, and customer communication. They are also responsible for provisioning license keys and maintaining accurate customer data within the CRM.
