The Digital Interface Manager oversees the end-to-end business management of digital interfaces and connected services, acting as a bridge between technology and business strategy. This role involves managing stakeholder relationships, defining product roadmaps, tracking KPIs, and ensuring high-quality data management for digital touchpoints.
You will coordinate the commissioning of charging sites and manage operational implementation projects to ensure timely delivery. This involves monitoring progress, resolving technical blockers, and maintaining clear communication with internal teams and external stakeholders.
You will be responsible for maximizing the value delivered by an agile backend team by translating features into well-defined user stories. You will also collaborate with stakeholders to align priorities, manage the product backlog, and ensure the successful delivery of technical solutions within a SAFe environment.
The Platform Manager will own and continuously improve the Customer Service platform, translating business requirements into scalable solutions within Jira Service Management. They will partner with stakeholders to design end-to-end service processes, including case management, automation, and reporting.
You will manage the end-to-end rollout of high-power charging stations in the DACH region, overseeing planning, construction, and commissioning. This involves coordinating cross-functional teams, external partners, and stakeholders to ensure projects meet quality, safety, and timeline standards.
