The Compliance Analyst manages BBB complaints, researches credit card disputes, and coordinates legal updates for marketing and owner programs. They also maintain accurate case files and collaborate with cross-functional teams to identify trends and improve processes.
The Inbound Vacation Sales Representative is responsible for converting qualified inbound calls into vacation package sales using consultative techniques. They must manage high call volumes, follow established sales scripts, and meet performance metrics while maintaining professional guest relationships.
The Virtual Sales Consultant delivers sales presentations to owners and guests using screen-sharing technology to facilitate account upgrades. They are responsible for maintaining ongoing customer relationships and ensuring owner satisfaction to drive future business opportunities.
